Terms and Conditions for online booking of Jaguar Land Rover products with an authorized dealer of AL TAYER MOTORS LLC. This website is developed and maintained for authorized dealers of AL TAYER MOTORS LLC, by Mobilestyx Consulting and Solutions (herein after referred as the "Website Provider"), a technology service provider to AL TAYER MOTORS LLC dealers in The United Arab Emirates. Access to this site is subject to the terms and conditions of use outlined below. For the purposes of these Terms, “Dealership / Retailer” means Jaguar & Land Rover AL TAYER MOTORS LLC. The Terms “Us” / “We” / “Our” individually and collectively refer to each entity being part of the definition of AL TAYER MOTORS LLC (and, where appropriate, any of our authorized contractors or service providers, for example, any website provider acting on our behalf) It is to be noted that hereinafter the word retailer used in this website shall also mean authorized dealers of AL TAYER MOTORS LLC. For the purposes of these Terms, “Customer” / “You” / “Your” / “Yourself” means any prospective or actual customer/s of any type including, but not limited to, individuals, firms, proprietorships or companies who are interested in the booking of Jaguar Land Rover products online.
INTRODUCTION AND CONSENTS:
1. Please stop using and do not further access this website if you are under 18 or if you cannot enter into binding contracts.
I. That You have read and understood these Terms in their entirety;
II. That without any reservation and to the extent permissible under applicable laws and regulations in the United Arab Emirates, You consent, accept and agree to be bound by these Terms in their entirety:
If you do not agree to the undertakings, please do not use or access This Website. These Terms will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I agree” tab or by use of the website) and will govern the relationship between You and AL TAYER MOTORS LLC for the use of the website. Non-acceptance of the Undertakings will disqualify any Customer from using this online booking system.
3. These Terms are subject to change, at AL TAYER MOTORS LLC sole discretion, at any time without prior notice or announcement. To make sure you are aware of any changes, please review these Terms regularly.
4. The online booking system will facilitate Customers in the booking of Jaguar Land Rover products at their convenience in a secured environment. Booking is allowed only with authorized dealers of AL TAYER MOTORS LLC as mentioned in this website.
5. The price, specifications and features of all Jaguar Land Rover products are subject to change without prior notice or announcement. It is optional for the Customer to book online using this system but, alternatively, the Customer may opt for booking of the preferred product at a selected dealership as well.
6. By booking online via this website the Customer hereby accepts the Undertakings noted above. Non-acceptance of the Customer Undertakings will disqualify any Customer from using this online booking system.
7. Any dispute relating to enforcement, interpretation or application of these terms and conditions will be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these terms and conditions shall be dealt with through the Courts of The United Arab Emirates to the exclusion of all others.
8. Some of the product information, illustrations and images contained on this website may have been prepared for generic use on Jaguar Land Rover internet sites maintained in different countries around the world. Consequently, some of the information and/or products may not be applicable and/or available to Customers in The United Arab Emirates.
9. If you are interested in any product or option displayed or shown on this website and are unsure of its availability in the United Arab Emirates, you should contact your nearest AL TAYER MOTORS LLC dealership located for the relevant product.
10. The Customer is requested to thoroughly read and understand specifications / features of all Jaguar Land Rover Products before making their choice on the following websites:
However, please note that AL TAYER MOTORS LLC, at its sole discretion, reserves the right to change the variants, variant names and specifications of the products displayed on this website.
11. AL TAYER MOTORS LLC dealers selected by the Customer shall use reasonable endeavors to provide all required feedback and details to assist the Customer in sales process. The Customer is requested to co-operate with AL TAYER MOTORS LLC dealers in respect of the sales process.
Disclaimers and other related provisions
12. AL TAYER MOTORS LLC or the Website Provider has the right to change the terms and conditions of the product offers on this website without prior notice or announcement. To the extent permitted by all applicable laws and regulations, neither AL TAYER MOTORS LLC and the Website Provider nor any of their respective affiliates, group companies, subsidiaries or holding companies (together, the “Protected Companies”) nor any of the respective owners, shareholders, officers, directors, employees, agents, consultants or representatives of any Protected Companies (together with the Protected Companies, the “Protected Parties”) shall be responsible for any delay, loss or non-receipt of online booking information or any other form of submission not contemplated herein.
13. To the extent permitted by all applicable laws and regulations, no Protected Party will assume any liability for any inability or failure on their part in: (i) executing any order registered by any Customer; or (ii) any delay in delivery of any Jaguar Land Rover Products following any confirmed order on account of any cause, whether or not constituting a Force Majeure event. For the purposes of these terms and conditions, “Force Majeure” shall mean any event affecting the performance of any provision of these terms and conditions arising from or attributable to acts, events, omissions or accidents which are beyond the reasonable control of a party including, without limitation, any delay on account of production, any issues with machinery (including machinery breakdown), accident, delays or issues with shipment, any abnormally inclement weather, acts of God, flood, lightning, storm, fire, explosion, earthquake, subsidence, structural damage, epidemic or natural physical disaster, failure or shortage of power supplies, war, military operations, riot, crowd disorder, strike, lock-outs or other industrial action, terrorist action, civil commotion and any policies, legislation, regulation, ruling or omissions (including failure to grant any necessary permissions) of any relevant government, court or any competent national, international authority or relevant governing body.
14. AL TAYER MOTORS LLC is authorized to operate individual dealerships only within the specific market of The United Arab Emirates. In the event of any changes in the Customer’s contact details or if the Customer chooses another country for vehicle registration or physical use which is beyond the authorized territory applicable to the AL TAYER MOTORS LLC dealerships, the Customer is advised to purchase the relevant Jaguar Land Rover product from an authorized dealer who is authorized to deal, sell and market Jaguar Land Rover products in the final place of registration or location of use. Any change in a vehicle’s “on the road price” or offer due to a change of location or country of usage shall be deemed binding and acceptable to the Customer.
15. To the extent permitted by all applicable laws and regulations, no Protected Party shall assume any liability, howsoever arising and whether direct or indirect, for any loss or damage arising from:
i. Customer’s usage of this website
ii. Any subsequent booking of any Jaguar Land Rover products using this website
iii. Any usage or enforcement of any powers, rights or remedies of any of the Protected Parties noted in these terms and conditions
Furthermore, the Customer shall indemnify, defend and hold harmless the Protected Parties from against any proceedings, claims, losses, liabilities, costs, fees (including reasonable attorney fees), expenses, penalties or other damages (the “Losses”) which any of the Protected Parties may suffer now or in the future arising out of or in connection with any breach of these terms and conditions or any misuse of this website by the Customer or any third party associated with the Customer. The indemnity herein shall extend to any Losses caused to the Protected Parties due to any delay or non-receipt of communication by the Customer due to incorrect contact details provided by the Customer online.
Acceptance of payment towards booking:
16. The Customer may book one or more Jaguar Land Rover products by paying a booking fee in UAE Dirham currency for a selected Jaguar Land Rover Product using this website. This booking amount will be directly transferred to a bank account nominated by AL TAYER MOTORS LLC with an electronic acknowledgment of the booking payment to be sent to the Customer as soon as reasonably practicable using the details provided by the Customer. AL TAYER MOTORS LLC shall also keep and retain a record of this acknowledgment and AL TAYER MOTORS LLC shall, upon reasonable request by the Customer, provide the Customer with any duplicate copies of any such acknowledgment notices.
17. After online booking and a valid online payment transaction, the relevant system will generate a booking reference number for the receipt of payment towards the booking amount. The Customer shall use the booking reference number to communicate to AL TAYER MOTORS LLC and or for any future communications whether pursuant to these terms and conditions or otherwise.
18. The booking amount paid by the Customers shall be credited against the final “on the road price” / cost of the Jaguar or Land Rover product at the time of completing the purchase in line with the terms and conditions below.
Progression of booking:
19. The Customer shall contact (Contact Details provided below) or visit The AL TAYER MOTORS LLC authorized dealership after successfully completing the online booking process to progress the necessary formalities and confirm successful sale of the relevant reserved Jaguar or Land Rover product (the “Closing Stage”). AL TAYER MOTORS LLC or its authorized Dealership shall use all reasonable endeavors to reserve the selected Jaguar or Land Rover product for duration of three (3) working days from the date of the successful booking payment. Without prejudice to any other terms and conditions, where the Customer does not make contact with the relevant AL TAYER MOTORS LLC authorized dealership within three (3) working days from the date of the successful booking payment, AL TAYER MOTORS LLC reserves the right to cancel the booking of the selected Jaguar or Land Rover product at any point of time. In such case the relevant cancellation provisions (See Section Cancellation, Refund, Payment of Interest) below shall apply and AL TAYER MOTORS LLC shall, after making the relevant deductions, use all reasonable endeavors to refund the remaining booking amount to the Customer.
20. At the Closing Stage, the Customer shall be required to provide all further details requested by the relevant AL TAYER MOTORS LLC dealer for completing the relevant booking and subsequent sale or cancellation and refund of the booking amount. AL TAYER MOTORS LLC and/or its authorized dealerships reserve the right to ask the Customer to provide further information as they shall deem necessary in order to proceed with the sale. The Customer hereby undertakes to provide complete and accurate information when providing any details.
Terms and conditions applicable to Part-Exchange Vehicles:
21. Where appropriate, any residual value discussed for any Customer vehicle (the “Part-Exchange Vehicle”) on this website is purely indicative for illustration purposes and not binding on AL TAYER MOTORS LLC or any of its authorized dealerships. Without prejudice to the foregoing, AL TAYER MOTORS LLC assumes that the Part-Exchange Vehicle offered by the Customer, which value, at AL TAYER MOTORS LLC’s sole discretion, may be considered for set-off against the value of a new Jaguar or Land Rover vehicle purchase is in good condition, fully operational, having suffered no previous accidents, serviced as per the manufacturers schedule and with full, accurate and documented service history. The Part Exchange Vehicle being offered should also have appropriate transferable documentation, all taxes paid along with a minimum residual insurance of three (3) months remaining.
22. At the Closing Stage, the Customer shall bring the relevant Part Exchange Vehicle to the relevant AL TAYER MOTORS LLC authorized dealership. At this stage, the relevant authorized dealership shall have the right, but not the obligation to do a complete physical evaluation of the Part Exchange Vehicle offered and conducts such other checks and verifications as it shall, at its sole discretion, deem necessary. This shall include, but shall not be limited to, verifying ownership details or verifying whether there is any outstanding finance or credit facility on the relevant Part Exchange Vehicle.
23. The final amount to be credited to the Customer in respect of the Part Exchange Vehicle shall be at the sole discretion of the AL TAYER MOTORS LLC authorized dealership. For the avoidance of doubt, the presentation of the Part Exchange Vehicle at the Closing Stage shall not in any way, shape or form bind AL TAYER MOTORS LLC or its authorized dealership to complete the sale of the relevant Jaguar Land Rover product and corresponding purchase of the Part Exchange Vehicle (the “Part Exchange Sale”). Where AL TAYER MOTORS LLC or its authorized dealership decides not to complete the Part Exchange Sale, the Customer shall be offered the opportunity to purchase the relevant Jaguar Land Rover product at the price determined by AL TAYER MOTORS LLC or its relevant authorized dealership in line with the other applicable terms and conditions of these terms and conditions. Where the Customer declines to proceed with such purchase, any booking amount already paid by the Customer shall be treated in line with the terms and conditions noted below.
Terms and conditions applicable to Finance Offers:
24. Any financing offers, computations or illustrations ("Financing Terms") discussed on this website are based on a tentative/indicative profit rate. The terms and conditions applicable to such Financing Terms may vary and are subject to change based on the final choice of the finance partner or finance institution selected by the Customer at the Closing Stage.
25. The finance partner or finance institution selected by the Customer may, at its sole discretion, accept or reject the proposal to offer finance or any credit facility based on its credit policy or other criteria as may be applied by it. In case of rejection of any finance or credit facility application by the relevant finance partner or finance institution, the Customer may decline to proceed with the purchase of the relevant Jaguar Land Rover product. Where the Customer declines to proceed with such purchase, any booking amount already paid by the Customer shall be treated in line with the terms and conditions noted below.
26. At the Closing Stage, the Customer shall, to the satisfaction of the relevant AL TAYER MOTORS LLC authorized dealership, pay or arrange to pay the relevant AL TAYER MOTORS LLC authorized dealership the balance for the relevant Jaguar Land Rover product (after deducting the booking amount already paid online but subject to the addition of any other charges noted below) (the “Balance Price”) in order to complete the successful purchase, registration and delivery process of the relevant Jaguar Land Rover product (the “Completion”). AL TAYER MOTORS LLC nor any of its authorized dealerships Dealer shall be liable to make delivery of the relevant Jaguar Land Rover product to the Customer until full and final payment of all relevant amounts in respect of the relevant Jaguar Land Rover product have been made by the Customer to the satisfaction of AL TAYER MOTORS LLC or its authorized dealership.
27. Any increase in the “on the road” price before Completion caused solely and directly on account of regulatory or other legal requirements shall be borne by the Customer. Any prices shown online in respect of Jaguar Land Rover products are indicative “on the road” prices and may be subject to additional charges including, but not limited to, on account of add-on insurance, accessories, merchandise, change in specifications, handling or logistics charges, local taxes or other charges levied by Government or Municipal Authorities which will be charged at the time of final invoicing as applicable.
28. Only after receipt of the Balance Price shall any booking pursuant to this website become binding on AL TAYER MOTORS LLC. Until the Balance Price is received, the online booking is merely a request on part of the Customer and an indication of a potential intention to sell on part of AL TAYER MOTORS LLC and shall not, under any circumstances, result in a booking confirmation or a contract of sale. Should, for any reason whatsoever, the booking fail to be accepted for any reason or the relevant payment transactions not be completed, save as expressly out in these terms and conditions, there shall be no adverse implications, whether legal or financial or otherwise, to any of the Protected Parties.
Delivery of Jaguar Land Rover Products:
29. Without prejudice to any other terms or conditions set out herein, any delivery times noted on this website or otherwise notified to the Customer by AL TAYER MOTORS LLC or any of its authorized dealerships are only tentative, estimated timelines and may be subject to alteration.
30. In addition, all documents requested by AL TAYER MOTORS LLC or its authorized dealership will need to be produced by the Customer at the relevant times as reasonably requested by AL TAYER MOTORS LLC or its authorized dealer. If the Customer fails to comply with these conditions, AL TAYER MOTORS LLC reserves the right to deny the delivery of the relevant Jaguar Land Rover product booked online by the Customer using this website. Vehicle delivery is dependent on the successful completion of all local vehicle registration procedures.
Cancellation, Refund, Payment of Interest:
31. Subject to the terms set out below, the Customer shall have the right to cancel any bookings made pursuant to this Website within three (3) working days of making the relevant booking. In order to cancel any such booking, the Customer/s shall contact the relevant AL TAYER MOTORS LLC authorized dealer and submit a cancellation letter along with the relevant booking payment receipt. The cancellation letter shall be provided to the relevant AL TAYER MOTORS LLC authorized dealer by email or registered post with the following subject title: "Cancellation of Online Booking Reference No" and attaching a copy of the relevant booking payment receipt along with details of a bank account to which the refund may be inserted. The relevant AL TAYER MOTORS LLC authorized dealers email address and postal address can be found in the "Contact Us" section of this website.
32. AL TAYER MOTORS LLC or its authorized dealership shall use all reasonable endeavors to process cancellation refunds within 21 working days from the date it receives the cancelation request letter. All refunds shall incur a ten per cent (10%) charge and AL TAYER MOTORS LLC or its authorized dealership shall entitle to deduct such amount from the total amount refunded to the Customer.
33. Bookings cannot be cancelled and no refund shall be payable where the Customer has paid the Balance Price.
34. For any issues, customers are advised to contact customer care support of selected dealership. Contact details can be found in the "Contact Us" Section.
35. Any booking made pursuant to this website is non-transferable and only the Customer in whose name the online booking has been made shall, subject to the other terms and conditions set out herein, be eligible to purchase the relevant Jaguar Land Rover product.
36. By choosing to pay online towards the booking of the car, the Customer hereby agrees to abide by all applicable laws or regulations as may apply to the sale of Jaguar Land Rover products in The United Arab Emirates.
37. Any Jaguar or Land Rover product booked on line and purchased through the relevant AL TAYER MOTORS LLC authorized dealership, shall be registered through the same authorized dealership.
Should you have any questions or queries regarding these Terms, you can contact us:
AL TAYER MOTORS LLC
Sheikh Zayed Road, Between 3rd and 4th interchange
Email: [email protected]
Saturday to Thursday: 8:00AM - 8:00PM
Friday: 4:00PM - 8:00PM